Klantenservice

Contact

What are your address and contact details?

Is there a physical store I can visit?

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Order and pay

Which payment methods can I use?

What is the minimum order amount?

Delivery time and shipping

What is the delivery time and which carrier is used?

I received an email from the transporter GLS with the report that my package was not received, is there a problem?

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Returns

How can I return a product?

Business customers

I am a trade customer. How can I apply for a business account?

Can I see the prices excluding VAT?

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Rim sizes and tire sizes

What is an ETRTO and BSD size?

How do I determine my rim size?

Repair and assembly of wheels

How does repairing/assembling a wheel work?

What are the shipping instructions for supplying your own rim or hub?

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